Silver Fox is a UK owned, UK based business. Our approach is a little different; we don’t charge any annual software licence fee and we don’t charge for support. The automated web updates are free of charge. Because of this we can closely develop and evolve our labelling systems, ensuring…
Over the last 12 years, we have introduced 15 software updates. Updates are based on questions/feedback into technical support. The updates are given FOC, to all our users, via our unique automated web update functionality included in the software. These updates are designed to make our solutions faster/better/easier. For Example: Our Plug’N’Play DTP1/300 thermal printer/printer driver, saves set-up time and removes label waste. Internal videos included in the software, help new users get running in less than 5 minutes.
We often receive calls from engineers with questions about which label solution is best for them. Our sales team and technical support are always very happy to help and advice. If you are looking for a particular application, you are very welcome to call us.
Silver Fox is an ISO 9001:2008 registered company. The quality, durability and reliability of our labelling solutions is paramount. Unless otherwise stated, our labels are independently tested in approved, external test laboratories in compliance with recognised industry standards.
Silver Fox Mission Statement
To enable us to make our customers lives easier by us doing the hard work so they don’t have to,
Until 2011 Michelle acted as a consultant to Silver Fox on the day to day running of the company. She brings key skills to be business including HR and Accounts.
“Actually no two days are the same, but for me the best part is working with our team some of whom have been with us for many years they know their jobs and the business very well. It’s this long term continuity that we are particularly proud of, for us, the business and most of all our customers and users around the world.”
With her past experience in sales and marketing, albeit within the media sector Michelle has previously worked for BskyB, Turner International, MGM/UA and Viacom International, she is also well placed to work with and understand the sales and marketing side of the business.
Michelle’s greatest professional highlight was being presented to H.R.H. Queen Elizabeth II at Buckingham Palace when Silver Fox won Queen’s Award for Enterprise in 2005. Nick her husband is also able to report that this was the first time that Michelle stood there lost for words and speechless!
Before joining the Silver Fox board as an Advisor, John gained over 30 years experience in the interconnect technology industry, with his last full time post as Managing Director Northern Europe at HUBER+SUHNER. John’s past roles include a variety of senior executive positions in the UK, mainland Europe and China.
John has coupled his extensive change management experience with exceptional interpersonal skills to build very strong and successful management teams, together with the growth of profitable and diverse business models.
“I’m fairly new on the scene here, but I can tell that it’s a special place to work. The team work exceptionally hard to provide the best quality product, as well as the best quality service. Those two things are what put Silver Fox leaps and bounds ahead of their larger competitors”
“Silver Fox is an exciting and innovative company with great potential in the business and manufacture of labelling both locally and globally.”
Neville was appointed CBE, in 200I New Years Honours for services to business. He is a Fellow of the Institute of Engineering and Technology (FIET) with a BSc from Leeds, MBA from Cranfield and a Honorary Doctor of Letters (Hon.DLitt) from the University of Hertfordshire. He is also a Fellow of the Institute of Directors (FIoD) and the Royal Society of Arts (FRSA) and was appointed Deputy Lieutenant of Hertfordshire in 2003.
Silver Fox have invested a great deal of time and money in researching and developing our software and labelling products. This commitment to continuous innovation has been responsible for a long list of industry firsts designed to make life easier for our customers by simplifying processes, improving quality, durability and performance, saving time or reducing costs.
First company to introduce automated pre-perforated sheets for labelling Krone Blocks tied into a template in our labelling software
First company to offer labelling sofware with pre-built templates for all the major manufactuers of patch panels in conjunction with purpose made labels
First company to introduce EIA/TIA 606 colour-coded labels
First company to introduce a 32-bit labelling software
First company to introduce laser printable tie-on cable labels
First company to test our pipeline ID tape according to the stringent SAE J 1960 test
First company to introduce the methodology via a commercial labelling software to identify labels on DDF Frames
Introduced non-jargon context-sensitive help in our software including screen dumps, photographs, tutorials and worked examples
First company to introduce a ‘Plug’N’Play’ thermal printer
First company to introduce a 50mm length label for 2-part wire marking
First labelling company to introduce a ‘try-before-you-buy’ web-downloadable labelling software
“Your technical support was extremely helpful and very responsive to my requirements – I was completely satisfied with the service I received.”
“I am completely satisfied with service and communication received from Silver Fox. I hope that we will continue our business in future. Ordering from your website is perfect – very simple and clear. You have a very wide range of products which covers every customers specific needs.”